How a technique called defensive pessimism can help you gain a significant bargaining advantage.
One major reason why meetings are ineffective is they don’t treat different kinds of decisions differently. Asking one question will make a tremendous difference.
This Thursday, August 7th, 10 AM PDT / 1PM EDT, I’m doing a live webinar called The Future of Meetings. Over the past several years, I’ve had the opportunity to help many Fortune 500 organizations change the way they hold meetings, and I’ll be speaking on some of what I’ve learned in the process. The […]
Last year, when Parkland Memorial Hospital was faced with hiring a new CEO, the governing board began by holding a meeting. Unfortunately, according to one board member, midway through the session, they couldn’t even agree on what they were deciding. By the end of the session, the only thing they had “decided” was to appoint […]
Hi there. Many of you have astutely noticed that I haven’t posted on this blog in some time. That’s because I’ve been working restlessly on a new book. I’m looking forward to sharing the details in the future (might be a while), but for now, here’s a speech I recently delivered at Google’s New York […]
Training seminar, volunteer event, reality show competition, plane crash on a desert island… From time to time, you may find yourself on a short lived ad hoc team, often with people you don’t know very well. When you do, here are four problems you’re likely to encounter: No clear leader emerges. Without one, decision making […]
Some of the most wonderful collaborative moments occur indirectly. If you’ve ever been in a desultory conversation with colleagues, when the perfect solution to a collective problem or the perfect arrangement for working together seemed to magically show up, you know what I’m talking about. The appeal of indirect collaboration is obvious: it’s powerful and […]
Every single time I get caught in the rain, I curse myself for not bringing an umbrella. But do I ever learn my lesson? Fortunately, never. Sometimes things that look like mistakes, aren’t. Instead, they’re the inevitable negative outcomes of a high variance strategy (one that you might have never known you had). Talk to […]
When an issue comes up and responsibility is ambiguous, many good employees willing and able to take charge, don’t. Why? Blowback. Act without clear authority, and others are quick to label you as reckless, political, or insubordinate. And that’s when your actions are successful. When your actions fail, run for cover. But in a modern, […]
Instead of writing a thoughtful memo to communicate to her staff, one executive I know calls a meeting to save herself time. She thinks it’s a great idea. Her staff would disagree. Let’s face it. Bosses often use the meeting as a time saving tool, largely because of a culture in organizations that encourages us […]